What is HelperSignal

HelperSignal is a type of malware that specifically targets Mac devices. This malicious software is designed to infiltrate a user’s system and cause harm by stealing personal information, disrupting system operations, and potentially damaging files. HelperSignal is typically spread through phishing emails, malicious websites, or through software downloads from untrustworthy sources.

Once HelperSignal infects a Mac device, it can quickly spread throughout the system and begin carrying out its malicious activities. This malware is capable of accessing sensitive data such as passwords, financial information, and other personal details stored on the infected device. Additionally, HelperSignal can create backdoors for cybercriminals to remotely access the system and carry out further attacks. It is important for Mac users to be vigilant and take precautions to prevent the infection of HelperSignal on their devices.

How HelperSignal Gets Installed

HelperSignal is typically installed by users, either knowingly or unknowingly. Often, this type of program is offered through advertisements or bundled with other software, which can leave users unsure of where the software originated. Unfortunately, some free downloads do not provide sufficient disclosure about additional software that will be installed, leading to unintentional installation of HelperSignal.

To protect your Mac from unwanted programs like HelperSignal, it’s crucial to be cautious when downloading and installing software, especially from unfamiliar sources. Always read the terms and conditions and carefully review the installation process, looking out for any pre-selected checkboxes that indicate additional software installations. Additionally, consider using reputable antivirus software to scan and monitor your computer for potential threats.

Removal Instructions for HelperSignal

Removing HelperSignal from your Mac requires a systematic approach to ensure complete removal. Follow the step-by-step instructions below to eliminate HelperSignal and restore your browser settings.

Step 1: Remove Malicious Profiles

HelperSignal may use configuration profiles to control your Mac’s behavior and prevent you from removing the malicious program. In this step, we will check if any configuration profiles are installed and remove them if necessary.

1. Open “System Preferences” by clicking on the Apple menu and selecting System Preferences.
2. Search for and click on the Profiles icon in the System Preferences window.
   • If there are no Profiles icons, it means you don’t have any profiles installed, and you can proceed to the next steps.
3. If there is a Profiles icon, click on it and select any suspicious profiles you want to remove. Then, click the minus (-) button and confirm the removal by clicking Remove.

Step 2: Delete Malicious Apps

In this step, we will identify and remove any malicious apps and files that may have been installed on your Mac alongside HelperSignal.

1. Quit any suspicious programs by clicking on their icons in the top-right corner of the Apple menu bar and selecting Quit.
2. Open Finder by clicking on the Finder application in your dock.
3. In the Finder left pane, click on Applications to display a list of installed apps on your Mac.
4. Look for any suspicious apps that you don’t remember downloading or that don’t seem genuine. Right-click on them and select Move to Trash.
   • Some known malicious programs to look out for include SearchMine, TakeFresh, TopResults, FeedBack, ApplicationEvents, GeneralOpen, PowerLog, MessengerNow, ImagePrime, GeneralNetSearch, Reading Cursors, GlobalTechSearch, PDFOnline-express, See Scenic Elf, MatchKnowledge, Easy Speedtest, or WebDiscover.
5. Empty the Trash by right-clicking on the Trash icon in your dock and selecting Empty Trash.
6. Locate and remove any malicious files associated with HelperSignal by following these steps:
   • Click on your desktop to make sure you’re in the Finder. Choose Go from the menu bar, then click on Go to Folder.
   • Type or copy/paste each of the following paths into the window that opens, and click Go:
     • ~/Library/LaunchAgents
     • ~/Library/LaunchAgents
     • ~/Library/Application Support
     • ~/Library/LaunchDaemons
   • Look for any suspicious files that you don’t remember downloading or that don’t seem genuine. When you find a malicious file, move it to the Trash.

Step 3: Remove UltraApplication adware from browsers

Safari Browser

1. Open the Safari browser.
2. Click on the “Safari” menu in the top menu bar and select “Preferences.”
3. In the Preferences window, click on the “Extensions” tab.
4. Look for any recently-installed suspicious extensions and click the “Uninstall” button next to them.
5. If you continue to experience browser redirects and unwanted advertisements, you may need to reset Safari to its default settings. Refer to our guide on resetting browser settings for detailed instructions.

Chrome for Mac Browser

1. Open Google Chrome.
2. Click on the Chrome menu icon in the top-right corner and select “More Tools.”
3. From the dropdown menu, choose “Extensions.”
4. Look for any recently-installed suspicious extensions and click the trash can icon next to them to remove.
5. If you’re still encountering browser redirects and unwanted ads, you may need to reset Google Chrome. Refer to our guide on resetting browser settings for detailed instructions.

Firefox for Mac Browser

1. Open Mozilla Firefox.
2. Click on the menu icon (three horizontal lines) in the top-right corner and select “Add-ons.”
3. In the Add-ons Manager tab, click on the “Extensions” or “Themes” panel.
4. Look for any recently-installed suspicious extensions, click the three dots next to them, and select “Remove.”
5. If you’re still experiencing browser redirects and unwanted ads, you may need to reset Mozilla Firefox. Refer to our guide on resetting browser settings for detailed instructions.

Step 4: Reset Browsers to Default Settings

HelperSignal may have made changes to your browsers, including installing malicious extensions and altering settings. Resetting your browsers to their default settings will remove these unwanted changes. Follow the instructions below for each browser you have installed on your Mac.

Safari Browser

1. Open Safari and click on the Safari menu in the menu bar.
2. Select Preferences from the drop-down menu.
3. In the Preferences window, click on the General tab to check your homepage settings. Make sure it’s set to a web page you want to use as your startup page.
4. Click on the Extensions tab to view installed extensions. Remove any suspicious extensions by clicking on the Uninstall button.
5. In the Preferences window, click on the Websites tab, then select Notifications. Deselect the option “Allow websites to ask for permission to send push notifications”.
6. Still in the Preferences window, select the Privacy tab and click on the Manage Website Data button. In the dialog box that appears, click Remove All to delete data stored by websites on your computer.
7. From the Safari menu bar, click on Safari and select Preferences again. This time, choose the Advanced tab. Enable the checkbox to “Show Develop menu in menu bar”.
8. Click on Develop in the menu bar, then select Empty Caches to clear Safari’s caches.

Chrome for Mac Browser

1. Open Chrome and click on the three dots in the top-right corner of the browser window.
2. From the drop-down menu, select Settings.
3. In the Settings tab, scroll down and click on Advanced to expand the advanced settings.
4. Scroll down further and click on Restore settings to their original defaults under the Reset and clean up section.
5. A confirmation dialog will appear. Click Reset settings to proceed.
6. If necessary, you can also reset Chrome’s data sync by navigating to chrome.google.com/sync and clicking on the Clear Data button.

Firefox for Mac Browser

1. Open Firefox and click on the menu button represented by three horizontal lines in the top-right corner.
2. From the drop-down menu, select Help and then click on Troubleshooting Information.
3. In the Troubleshooting Information page, click on the Refresh Firefox button.
4. A confirmation dialog will appear. Click Refresh Firefox to proceed.
5. Once the refresh process is complete, click Finish to close the dialog box.

Conclusion

By following the above steps, you should be able to successfully remove HelperSignal from your Mac and restore your browser settings to normal. Remember to exercise caution when downloading and installing software, and consider using reputable antivirus software to protect your Mac from potential threats. If you encounter any difficulties during the removal process, don’t hesitate to seek assistance from reliable Mac malware removal forums or support communities. Stay vigilant and keep your Mac secure from unwanted programs like HelperSignal.